Frequently Asked Questions

Are you insured?

Yes i have Public Liability insurance, please ask if you need a copy as i know some venues request them

Do i pay for Travel?

Yes i charge 60p Per mile after 10 Miles from my address which is the same for the return journey, this is applicable for the Trial and the wedding day.

Should i come without make up for the Trial?

It can be helpful for you to come to the trial with your usual make up on so i have an idea of what your comfortable with.

What products are used?

The Majority of my kit is Bare Minerals, i only use high end products for my clients. If the client has a specific request i am happy to discuss this.

What information is needed?

  • Name of the client;
  • Date that the services are required for
  • The time that the client needs to be ready for
  • Name and address of the venue where our services are required
  • The actual services required and for how many people
  • Any important information we should be made aware of, such as: a particular makeup, if there any specifics about the client’s skin that are important, if there are any sensitivities to particular products, etc.

How do i secure my booking?

To secure a booking with me i take £50 deposit, either at the trial or anytime before. This secures my availability on the agreed date and time. The deposit is deducted from the final amount due. Enquiries for which a deposit has not been paid are not confirmed and therefore my availability cannot be guaranteed

What is your cancellation policy?

Deposits will be fully refunded if I am notified 12 weeks before the wedding date, the deposit will be retained if less than 12 weeks notice is given.
For all other bookings no charge will be incurred if we are notified of the cancellation 24 hours or more before the booking date, the full charge for the booking will be incurred if less than 24 hours notice is given.

When should i have my Trial?

I would recommend between 3-6 months before the wedding day, trials can be booked as far in advance as required. It will be the clients responsibility to inform me of any reactions they may have to the products used so I can make sure these products do not get used on the day.

How long does the make up take?

Bridal make up takes approx 1 hour on the wedding day and for anyone else approx 30-45 mins. I always advise my clients to schedule more than enough time for hair and make up the morning of their wedding.

Booking Terms & Conditions

Your wedding date is only confirmed when the deposit is paid on the day of your trial. If you  would like to reserve the date anyway your welcome to do this before the Trial which is non-refundable

Clients responsibility

It is the Client’s responsibility to inform me of any potential issues such as, but not limited, to medical conditions, allergies, and/or sensitivities. I cannot be held liable for any condition that arises, or loss incurred by the Client if the Client has not informed the Me and/or a Team member of any known conditions as stated above, or of any conditions unknown to the Client at the time of the service.

I reserve the right to cancel the Agreement if the behaviour of the Client is deemed inappropriate and/or if the Client reports a condition that I deem as a risk to the Client’s health and wellbeing. In these cases any payments that have already been made by the Client for the service are nonrefundable.

My Responsibility

I will always endeavour to honour the Agreement to the best of my ability.

There may be circumstances beyond my control where I may be unwell, delayed or otherwise unavailable, sometimes at short notice. In such a case I will inform the Client at the earliest convenience and endeavour to make favourable alternative arrangements if possible.

Photography and use of images

Photographic/video images of the Client, Party and/or Event will not be used by the Company in promotional material unless the Client’s express permission has been granted.

Locations

I've worked in many wonderful venues and locations over the years.  My range includes anything within 10 miles as standard, but I'm happy to travel further (see FAQ's for more).

I've put together some pages of venues I've worked in certain areas and some additional beautiful venues nearby.  Of course, most of my brides get ready at home or in a hotel before hand, so there are many more venues not included.  

Privacy & Cookie Policy

Internet Privacy and Cookies Policy

At Katie Giles Makeup we are committed to safeguarding and preserving the privacy of our visitors. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Policy from time to time so please do review this policy regularly.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
  • Information provided voluntarily by you. For example, when you register for information, leave a comment or make a purchase.
  • Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Policy via email a This email address is being protected from spambots. You need JavaScript enabled to view it. 

Katie Giles

Katie Giles Makeup Artistry specialises in bridal and occasion makeup. With a background in the Beauty industry as-well as management, Katie has always been driven to do more, not only more; but something she has such a passion and love about.

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